What we do
Outcome Management Group is a Cloud Services Broker and a Telecom Agent. A description of these two functions are below. We have many different Cloud Providers and many different Telecommunications Circuit Providers we work with on your behalf.
We meet with you to learn your desired outcomes as well as what we need to know about your business to provide you with a quote for the cloud and telecommunications services that will be needed to enable you to achieve your goals.
We do not come between you and the provider. If you decide to accept our quote or proposal you actually sign an agreement we provide you with directly with the Cloud Provider and/or Telecommunications Company. Usually when ever possible we have them deliver any services needed. After you are operational and have approved their services they pay us a commission. During this time and throughout the life of the agreement which is typically one to three years both Outcome Management Group and you evaluate their performance and satisfaction with the services provided. Well prior to the agreement renewal date we sit down with you and determine if you want to renew the agreement, alter the agreement, change to another provider or cancel the agreement. Our provider agreements call for us to have price parity with the Cloud and Telecommunications Providers prices so the prices are the same to you whether you are working with Outcome Management Group or directly with the provider. The availability of other provider choices and that we are part of a large provider aggregation group means that the prices we quote are typically the same or lower that they prices you would pay if you worked directly with the vendor provider.
What is a Cloud Services Broker?
A cloud broker is a third-party individual or business that acts as an intermediary between the purchaser of a cloud computing service and the sellers of that service. In general, a broker is someone who acts as an intermediary between two or more parties during negotiations.
The broker’s role may simply be to save the purchaser time by researching services from different vendors and providing the customer with information about how to use cloud computing to support business goals. In such a scenario, the broker works with the customer to understand work processes, provisioning needs, budgeting and data management requirements. After the research has been completed, the broker presents the customer with a short list of recommended cloud providers and the customer contacts the vendor(s) of choice to arrange service.
A cloud broker may also be granted the rights to negotiate contracts with cloud providers on behalf of the customer. In such a scenario, the broker is given the power to distribute services across multiple vendors in an effort to be as cost-effective as possible, in spite of any complexity that negotiations with multiple vendors might involve. The broker may provide the customer with an application program interface (API) and user interface (UI) that hides any complexity and allows the customer to work with their cloud services as if they were being purchased from a single vendor. This type of broker is sometimes referred to as a cloud aggregator.
In addition to acting as an intermediary for contract negotiations, a cloud broker might also provide the customer with additional services, facilitating the deduplication, encryption and transfer of the customer’s data to the cloud and assisting with data lifecycle management (DLM). This type of broker is sometimes referred to as a cloud enabler. Another type of broker, sometimes referred to as a cloud customizer or white label cloud service, selects cloud services on behalf of a customer, integrates the services to work together and sells the new offering under their own brand.
What is a Telecom Agent?
A Telecom Agent is a company that has agreements with multiple telecom carriers to sell and support their services. As a telecom agent, we work with over 80 telecom carriers to ensure you get a connection product that’s a perfect fit for your business.
We work with carriers and service providers both in the Americas and Rest of the World that provide the following connections:
2.5 Meg DWDN Waves
10 Meg DWDM Waves
Under sea long haul global fiber to 5 continents
1 GigaBit Ethernet
10 Gigabit Ethernet
DIA (Direct Internet Access)
Fibre Channel (FC)
Fibre Channel over Ethernet (FCoE)
Free Space Optics (FSO)
WiMAX / LTE Satellite
DS1 / T1/ Bonded T1
DS3 / T3 Ethernet
Optical Carrier (OCx)/Fiber
Integrated Voice / Data
TDM Private Line
Ethernet Private Line
VPN MPLS VPLS