We hear the horror stories almost daily now. A trusted retailer, online publication, or service outlet experiences an outage and its online presence is out of commission, at a critical time, to those that depend on its availability. Unfortunately, far too often, web hosting and cloud services are still a level of infrastructure that people only think about when something has gone wrong. As more and more business comes to rely on these services, it’s important that we take a more discerning look at how they’re being managed and supported, in addition to the performance and security considerations being taken by providers.
What is a Cloud Services Broker?
A cloud broker is a third-party individual or business that acts as an intermediary between the purchaser of a cloud computing service and the sellers of that service. In general, a broker is someone who acts as an intermediary between two or more parties during negotiations.
The broker’s role may simply be to save the purchaser time by researching services from different vendors and providing the customer with information about how to use cloud computing to support business goals.