What is a Cloud Services Broker?

A cloud broker is a third-party individual or business that acts as an intermediary between the purchaser of a cloud computing service and the sellers of that service. In general, a broker is someone who acts as an intermediary between two or more parties during negotiations.

The broker’s role may simply be to save the purchaser time by researching services from different vendors and providing the customer with information about how to use cloud computing to support business goals. In such a scenario, the broker works with the customer to understand work processes, provisioning needs, budgeting and data management requirements. After the research has been completed, the broker presents the customer with a short list of recommended cloud providers and the customer contacts the vendor(s) of choice to arrange service.

A cloud broker may also be granted the rights to negotiate contracts with cloud providers on behalf of the customer. In such a scenario, the broker is given the power to distribute services across multiple vendors in an effort to be as cost-effective as possible, in spite of any complexity that negotiations with multiple vendors might involve. The broker may provide the customer with an application program interface (API) and user interface (UI) that hides any complexity and allows the customer to work with their cloud services as if they were being purchased from a single vendor. This type of broker is sometimes referred to as a cloud aggregator.

In addition to acting as an intermediary for contract negotiations, a cloud broker might also provide the customer with additional services, facilitating the deduplication, encryption and transfer of the customer’s data to the cloud and assisting with data lifecycle management (DLM). This type of broker is sometimes referred to as a cloud enabler. Another type of broker, sometimes referred to as a cloud customizer or white label cloud service, selects cloud services on behalf of a customer, integrates the services to work together and sells the new offering under their own brand.

What is a Telecom Agent?

A Telecom Agent is a company that has agreements with multiple telecom carriers to sell and support their services. As a telecom agent, we work with over 80 telecom carriers to ensure you get a connection product that’s a perfect fit for your business.

We work with carriers and service providers both in the Americas and Rest of the World that provide the following connections:

Voice Services
Private Fiber
2.5 Meg DWDN Waves
10 Meg DWDM Waves
Wireless connections
Under sea long haul global fiber to 5 continents
Fast Ethernet
1 GigaBit Ethernet
10 Gigabit Ethernet
DIA (Direct Internet Access)
Fibre Channel (FC)
Fibre Channel over Ethernet (FCoE)
Free Space Optics (FSO)
MPLS
POTs
Centrex
Analog T1’s
PRI
SIP trunks

Internet Services
DSL
Cable
Fixed Wireless
WiMAX / LTE Satellite
DS1 / T1/ Bonded T1
DS3 / T3 Ethernet
Optical Carrier (OCx)/Fiber
Integrated Voice / Data
Integrated Analog
Integrated
Integrated SIP
Data Networks
ATM
Frame Relay
TDM Private Line
Ethernet Private Line
VPN MPLS VPLS
SONET